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HRIS Analyst

at Trugreen

Posted: 9/3/2017
Job Status: Full Time
Job Reference #: J3F54D66BQVZ8TV2454

Job Description

  • Employee Type: Full-Time
  • Location: Memphis, TN
  • Job Type: Other
  • Experience: Not Specified
  • Date Posted: 9/30/2017

1790 Kirby Parkway, Memphis, Tennessee 38138

TruGreen is committed to Diversity and Inclusion.  We encourage diverse candidates to apply to this position.

In the US, We are an Equal Opportunity/Affirmative Action Employer – EOE of Minorities/Females/Protected Veterans/Disability. To learn more,  Click Here or to request an application accommodation, Click Here

TruGreen performs pre-employment testing.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview
Participates in and contributes to the planning, development, testing, implementation, data management, customer reporting and user support for human resource information systems (HRIS).

1. Designs, develops, tests, analyzes and distributes recurring and ad-hoc reports to facilitate insight and decision making by management and staff.  Meets with users to develop and document business requirements for standard and custom HRIS reports and queries.
2. Applies root-cause analysis to identify solutions and resolve issues impacting systems functionality and user experience arising from system testing and user feedback.  Monitors and audits system-generated and ad-hoc reports alerting to HRIS problems or errors.
3. Receives and responds to escalated HRIS inquiries and issues.  Provides high level customer service and problem resolution for tier 1 issues.  Escalates issues to management as needed.
4. Functions as a HRIS system administrator with respect to system maintenance and testing.  Participates in testing and deployment of change and maintenance activities for HR systems and processes as needed.  Prepares and follows testing plans and scenarios. Enters data and changes into test environment.  Documents and evaluates test results. 
5. Develops and delivers training and instructional support to end users and super users to facilitate user productivity in collaboration with internal and/or external resources.
6. Develops, documents, and distributes shared business processes. 
7. Maintains the integrity, accuracy and confidentiality of HRIS data.
8. Contributes to the planning, execution and implementation of HRIS projects.
9. Liaises with HR, other internal resources (e.g., IT) and external vendors.
10. Monitors technology trends in HRIS and leverages vendor relationships and user communities to maintain and expand knowledge base and also enhance capabilities of HR systems.

Education and Experience Requirements
• Bachelor’s degree and 3+ years of experience in systems required, or an equivalent combination of education and experience
• Human resource information systems experience preferred; Workday experience strongly preferred
• Experience in developing, configuring and modifying complex data reports in Excel or business intelligence tools

Knowledge, Skills, and Abilities
• Knowledge of policies, procedures and best practices in human resource information systems
• Knowledge of object-based system management concepts and applications
• Data management and reporting skills with Excel, Access, or similar reporting tools
• Knowledge and skill to summarize and interpret data and draw conclusions
• Knowledge of human resource management concepts and practices
• Computer skills with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• Attention to detail and accuracy with quantitative and qualitative data
• Written and verbal communication skills, including public speaking and presentations
• Ability to handle sensitive information and maintain confidentiality
• Organizational skills to coordinate multiple projects, goals and objectives
• Process management skills, including mapping and streamlining processes
• Critical and systems thinking skills
• Ability to work independently under general supervision and collaboratively as part of a team

Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:
• Sit, stand and walk
• Use hands and arms to handle, feel or reach
• Speak and hear
• Use close vision abilities

Occasionally required to:
• Lift or move up to 25 lbs
• Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Noise level
o Low to moderate
• Adverse Conditions
o Minimal

TruGreen is committed to Diversity and Inclusion.  We encourage diverse candidates to apply to this position.

We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities

To learn more copy and paste this URL into your browser:

TruGreen performs pre-employment testing.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

More than 2.5 million customers trust TruGreen® to provide households and businesses with green and healthy lawns and landscapes. As the nation's largest and most comprehensive provider of lawn and landscape services, TruGreen makes it easy for customers by delivering customized care solutions that are effective, innovative and responsible. We are always seeking talented individuals to join our team!

At TruGreen, it’s easy to see that you will find more career rewards – one lawn after another. Here, our employees work hard to do what’s best for their customers, and along the way have found some pretty great opportunities for themselves. TruGreen offers flexible schedules and advancement opportunities within a stable, fun company. You’ll discover a career where you can be proud of the success you achieve by doing things the right way for your customers – and you.

Start controlling your career. Join the TruGreen Talent Network today!

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SHRM-CP or SHRM-SCP certification is preferred.