Sterling Autobody

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Service Advisor

at Sterling Autobody

Posted: 11/16/2018
Job Reference #: 5000297801906
Keywords: repair

Job Description

Job Title

Service Advisor-7263


Covington Pike-0204

Full-Time/Part Time


Job Description

* Greet each customer in a professional and courteous manner.
* Educate the customer about the collision repair process; including insurance claims, processing, payment procedures, repair techniques, repair needs and approximate repair time.
* Prepare all repair damage reports in an accurate and precise manner.
* Supervise and route each repair; including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work and all other aspects of the repair.
* Provide the consumer with the most expeditious and high quality repair available.
* Uses tact and diplomacy when dealing with internal and external customers.
* Attend daily release meetings.
* Service all insurance accounts in order to maintain those business relationships vital to Service King's success.