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Billing Coordinator

at Sedgwick

Posted: 9/27/2019
Job Reference #: 5000488087306
Keywords: billing, financial

Job Description

Billing Coordinator
62600 - Memphis, TN - 62600
Regular - Full Time


Billing Coordinator


For a career path that is both challenging and rewarding, join Sedgwick's talented team of 21,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets -- their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

PRIMARY PURPOSE: To provide monitoring payment for a mix of standard and complex outstanding receivable bills.


  • Contacts broker/account on payment discrepancies and unpaid bills to resolve outstanding receivables in a timely fashion.
  • Processes and corrects external entries.
  • Researches payment deficiencies and reconciles outstanding invoices; disburses overpayments on true-up invoices.
  • Independently reviews and interprets sold documentation and completes Billing set-up.
  • Processes manual billing and seeks alternatives to automate manual tasks.
  • Prepares monthly updates for management reports.
  • Maintains appropriate file documentation and system diary notes.
  • Processes disbursements and corrections on true-ups.
  • Coordinates correction activities and follows through to resolution.
  • Completes task book assignments.
  • Identifies customer needs and acts on them.


  • Performs other duties as assigned.
  • Supports the organization's quality program(s).



Education & Licensing
High school diploma or GED required.

(2) years of accounting, bookkeeping or insurance related billing experience or equivalent combination of education and experience required. Clerical or customer service experience preferred.

Skills & Knowledge

  • Expert knowledge of billing systems.
  • Expert knowledge of data flows for medical bill review and other charge-to file processes
  • Expert knowledge of insurance programs, claims and implications to outstanding receivables
  • Expert knowledge of loss processing flows and claim based processing flows
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Strong organizational skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTECredit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer

and a

Drug-Free Workplace